Payment Policy
Payment Methods:
We currently accept PayPal payments for all orders.
Currency:
All transactions are processed in US Dollars (USD), and the listed prices do not include taxes.
Payment Security:
Your payment information is securely processed through PayPal's encrypted payment gateway. We do not store or have access to your payment details.
Payment Authorization:
By completing a purchase with us, you authorize us to charge the provided payment method for the total amount of your order, including any applicable taxes and shipping fees.
Order Confirmation:
Upon successful payment processing, you will receive an order confirmation email sent to the email address provided during checkout. This email serves as proof of purchase.
Payment Disputes:
In the event of a payment dispute or unauthorized transaction, please contact us immediately at Hello@welaken.com for resolution. We will work to resolve any issues promptly and fairly.
Payment Currency Conversion:
If you use a non-USD payment method, your payment will be converted to USD based on PayPal's prevailing exchange rates. Any additional fees associated with currency conversion will be borne by the customer.
Payment Authorization Hold:
Please note that PayPal may place a temporary authorization hold on your payment method for the total order amount upon order placement. This hold will be released upon transaction completion or cancellation.
Contact:
For any questions or concerns regarding payments, please contact us via email at Hello@welaken.com or call us at +8613148322986.